SUPERVISION
Our team of over 100 skilled professionals has kept us a market leader for over 20 years. We excel in flexibility and quick adaptation to customer needs. Our mission is to perform all station functions for our airline clients, ensuring low costs, protecting interests, resolving issues, and delivering ground services.
REPRESENTATION
The Designated Airline Representative must have authority and resources to make decisions and act on the airline’s behalf in minute-to-minute operations and respond to unforeseen situations, such as flight cancellations, mechanical failures, emergencies, and any circumstances impacting airport safety and security, including those affecting airline customers.
ADMINISTRATION
The field of flights administration encompasses a wide range of responsibilities to ensure the safety and efficiency of air travel. This includes the complex task of managing air traffic, which involves coordinating the movement of aircraft to prevent collisions and ensure smooth operations.
GROUND HANDLING
Flights ground handling involves a range of essential services that ensure the efficient and safe operation of aircraft while on the ground. This includes the meticulous process of handling aircraft loading and unloading, ensuring that cargo and baggage are properly managed to maintain balance and safety.
INFLIGHT CATERING
Specializing in the airline industry for over 20 years, we offer comprehensive in-flight catering programs and bespoke meal solutions for all price categories. We understand our customers' needs and continuously shape the flight catering industry with high-quality standards, exceeding customer expectations daily.
CREW and PASSENGER ASSISTANCE
We manage ground transportation, providing reliable and convenient travel to and from the airport. Catering services are tailored to meet specific dietary preferences and requirements. Additionally, we address any other travel needs, ensuring a seamless and enjoyable experience for both crew and VIP passengers. This holistic approach guarantees that every aspect of their journey is taken care of with the utmost professionalism and attention to detail.
SLOTS
Flights slots are governed by the Worldwide Airport Slot Guidelines, which provide a framework for the allocation of these critical resources. An airport slot is essentially permission granted by a coordinator, allowing a planned operation to utilize the necessary airport infrastructure for arrival or departure at a Level 3 airport on a specific date and time.
LANDING & OVERFLYING PERMITS
A landing permit authorizes landing at an airport, confirming no safety, noise, or commercial objections. An overflight permit authorizes entry, overflight, and exit of sovereign airspace, ensuring no political or security objections, and no outstanding ATC navigation fees.
FBO ARRANGEMENT
A Fixed-Base Operator (FBO) is granted the right by an airport to provide aeronautical services such as fueling, hangaring, tie-down, parking, aircraft rental, maintenance, and flight instruction.
HOTEL ACCOMMODATION
Hotel accommodation is available for passengers on international flights connecting via Morocco airports. Passengers with connecting flights on the same confirmed ticket can benefit from this service.
CREW TRANSFER
We transport airline pilots, flight attendants, and crews to airports throughout Morocco with our fleet of executive vans, luxury sedans, and SUVs. Our speed and professionalism define our reputation.
FAST-TRAC ARRANGEMENT
A premium service designed to expedite the airport experience, helping passengers save time and avoid common hassles. Available in several variations, each focusing on different aspects of the airport journey, with slight service differences per airport.
FUEL ARRANGEMENT
We arrange aviation fuel through our network of suppliers at operating airports. Contracts with major regional and local suppliers allow us to offer competitive prices and high-quality fuel, with a 24-hour operations team providing up-to-date price quotes and timely delivery.
CONSULTING
We provide strategic and tactical insights to help airlines increase revenue or streamline costs. We offer customized solutions based on best practices from industry leaders, leveraging global aviation intelligence data and an extensive network of experts and partners.
SERVICES
STARS Aviation Services provides to its Clients and partners a prompt and efficient services for all the range of representation and airports flight support. 24 HOURS A DAY, 7 DAYS A WEEK
CATEGORIES
+ Business
+ Executive
+ Commercial (Regular, Charter)
+ Medical Evacuation
+ Cargo
+ Military
+ Maintenance
FUEL
Planning, follow up and control of the services and bills given by the tanker, with the coordination of the crew and the operations services of the company.
FLIGHT PLANS
Handling the formalities of flights plans submission, with the coordination of the crew and the Ops of the company and the Handling partner.
TICKETING
Insuring all the services to the passengers regarding ticketing at airports, in conformity with the approved agreement protocol with the company (tickets type, tariffs, excess bag… Etc)
BROKER
Proposes, directs and trades, for the account of the partner company particularly towards Morocco, the availabilities or capacities offered in conformity with work protocol and the defined procedure.
CONSULTING
Carries out all strategic or operational studies in the field of tourism or aeronautic (implantation, development, niche study, research for marketing strategy, tariff, for product positioning, for partners search, for investment… Etc.)
HOSTING AND TRANSFERS
Transfer and hosting of the crew in conformity with the company’s instructions (night stop, crew settlement…). Handling all the dispositions with the coordination of the crew and the company’s operations service so as to insure transfer and hosting of the crew and/ or the clients in case of irregularity or problem of exploitation. GSA Insure the commercial or sale representation for the regular or low-cost companies
GSA
Insure the commercial or sale representation for the regular or low-cost companies.
Copyright © 2024 Stars Aviation Services | WebDesign Chaer Nour